Vodien
Positive Reviews
I've been thoroughly impressed with Vodien for my website hosting needs. Their range of hosting options is extensive, catering to businesses of all sizes with shared hosting, VPS, dedicated servers, and more. The performance has been outstanding, delivering blazing-fast speeds and reliable uptime, which is essential for my online presence. One of the standout features is their strong emphasis on security. Vodien takes proactive measures to safeguard websites, including firewalls, regular backups, and SSL certificates. This level of protection gives me confidence in the safety of my data. Additionally, their customer support is exceptional. Available 24/7, the support team is responsive and knowledgeable, always ready to assist with any issues promptly. Overall, Vodien is a top choice for reliable, secure, and affordable web hosting services.
Posted -11 Apr 2024
Negative Reviews
Horrible experience of using Vodien server and hosting! Our company has been using Vodien server and hosting services for many years, and have very disappointed experience of their incompetent technical support and business development team. They can anyhow suspend all our accounts without any notification and explanation. Read my new case just happened yesterday, on 06 sept 2023 5pm they suddenly suspended all our accounts without any notification, NO call NO email notification, all accounts are suddenly suspended. we called their technical support, using vodien live chat support, they just transfer call from one technical support to another technical support. Then told us we have outstanding payment, but we login our vodien account, there is no outstanding invoice and in fact our vodien account still has available credit and our company has multiple credit cards are linked with vodein account. The technical support told us they cannot activate back our account until the business development specialist is available then can talk to us at 6am or 7am on 07 sept 2023. There is no person in charge we can talk with. No choice, we have to repeat the same story with their technical support staff again and again. No one from Vodien is going to solve the issue until we clear the payment, but there is NO outstanding invoice in my account for us to pay at all! (refer to my account screenshot below) Where is the outstanding invoice?! Thanks to vodien’s super messy internal structure and unprofessional ways of operation, all of us and our clients are suffering from disruption of our services, and our operations are badly affected. We have to keep explaining to our clients that the service disruptions is due to Vodien suddenly suspended all our account. Do you know how I get my services back? I have to travel to vodien Singapore headoffice at Vodien Internet Solutions Pte Ltd 3 Irving Road #09-01 Tai Seng Centre Singapore 369522, below is their Singapore office, Then I was told that their boss, director, and managers are all work from home, no one at office at all, except one reception girl here. Can you imagine that all of us putting our data at their server, but their office is totally empty, except one reception girl?! Do you think we can trust such company? Do you think we can use their services which you do not know when the services will be cut off and suspended without any notification? You cannot migrate all your data out until they activate your account for you to login.
Posted -07 Sep 2023
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