Updates are provided on a timely basis and they provide regular correspondence to us. there is LIVE stats/information about your space, bandwidth, ftp account. Thumbs up!
As per their name, I am also very happy with using their service. I am very impressed with their VPS hosting service. Throughout all my journey I never felt insecure. The same instinct I had when I started to use Dedicatedcore VPS hosting for my first website while I was new. I was well satisfied with dedicatedcore but just had the wish to try something new and hapihost given full happiness of using their service. All the very best to both of the providers.