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HelpDesk

HelpDesk is reliable help desk service and ticketing software. It is trusted by 35,000+ leading brands. HelpDesk offers affordable pricing plans, packed with smart support features. It is browser-based, with Mac & Windows desktop apps. They support you through the whole migration, which includes your history, data, and workflows, with clear information on any costs, and they cover them where possible. Get started now at HelpDesk, grab more discounts with top deals and mega offers and save a lot!

HelpDesk Key Features: What makes HelpDesk Best?

Best Help Desk Service

HelpDesk software completely supports client service teams by organizing messages, easily managing support requests, and giving clients a single point of contact (SPOC). HelpDesk uses tickets, which is why it is also known as an online ticketing system or ticketing system software. Reports help you track performance & improve your service strategy.

Works as a Ticketing System

HelpDesk works as a ticketing system for easily managing customer cases & connects with text features such as a multichannel inbox, an AI agent, workflows, and revenue tools.

HelpDesk Has Integrations

HelpDesk connects to your tools via workflows in the Playbook. And these help desk integrations include the predefined actions for software like Salesforce, Shopify, and HubSpot, plus webhooks & API connections.

Provides 100% Safe Software

HelpDesk includes encryption, role-based access, anti-spam protection, secure connections, and audit logs, with GDPR, SOC 2, and PCI DSS SAQ A compliance.

Offers 14 Days Free Trial

You can try HelpDesk free for 14 days, with no credit card & no commitment. During the free trial, you get full access to the ticketing system, AI agent, workflows, shared inbox, and reporting, and you can also easily add as many agents as you want.

No Additional Fees for Integrations

HelpDesk doesn't charge any additional fees on top of what an integration / marketplace app provider quotes. You just pay that provider's price, if any.

Provides 24/7 Excellent Support

HelpDesk has a professional support team to provide 24/7/365 excellent support, so customers can reach their support team at any time for guidance.

Explore HelpDesk Services & Plans

HelpDesk Pricing

HelpDesk offers the best and cheapest pricing plans. Here, the Essential plan is ideal for small teams earning their 1st revenue from chat, the Growth plan is perfect for scaling teams that need tickets to drive revenue, and the Enterprise plan is custom AI, built & run for you, which is backed by a team fully focused on your revenue goals. Choose the right plan at HelpDesk.

Essential	Growth	Enterprise
$19.00 per month	$79.00 per month	Custom
1 AI Agent 5 Reply suggestions 10 AI resolutions 5 AI text edits 10,000 API calls 50 Live visitors tracked 3 Proactive campaigns 10 Custom skills Workflow automation Inbox & ticketing system Business channels Selling through Shopify	10 AI Agents 50 Reply suggestions 200 AI resolutions 100 AI text edits 200,000 API calls 400 Live visitors tracked 30 Proactive campaigns Chat supervision and takeover Chat topics insights Chat and ticket summaries Team performance reports Unlimited chat history	Custom AI Agents Plugged into your data Tailored workflow automation Flexible scaling and usage limits Dedicated Account Manager Product training for your team Personalized onboarding Direct engineering support SOC 2 Type 2 White-label widget SSO and audit logs SLAs, legal and compliance review
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HelpDesk Customer Reviews

Malwin

OUTSTANDING

Very Good Software

30 Jun 2026

HelpDesk is very good software, which is fast, feature-rich, and offers great compatibility. Their customer support is top-notch. Thank you, HelpDesk.

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