Updates are provided on a timely basis and they provide regular correspondence to us. there is LIVE stats/information about your space, bandwidth, ftp account. Thumbs up!
Before signing up for a new host I had a few questions to ask. Techs answered within minutes and the few questions I've had since have been answered just as quick. The hosting package is great value, with lots of services included. Both the website hosting and databases are fast and reliable. HostingSource is everything you would need in a host, with support that is top quality.