Updates are provided on a timely basis and they provide regular correspondence to us. there is LIVE stats/information about your space, bandwidth, ftp account. Thumbs up!
Just wanted to let you know I really appreciate your help. Even though it was not their hosting issue you stepped in and helped. I've been with Gigapros web host for 5 months and you provide the best support I've ever come across. Quick and very knowledgeable. Outstanding customer service!