Updates are provided on a timely basis and they provide regular correspondence to us. there is LIVE stats/information about your space, bandwidth, ftp account. Thumbs up!
In search for reseller hosting I stumbled upon these guys and at first I was a bit sceptical about the price/service ratio.But after 4 months of using their service I must say that uptime is almost perfect and support has already helped several times with tricky problems.And no,I'm not in any way related to them,only as being one very satisfied customer.Highy recomended