Updates are provided on a timely basis and they provide regular correspondence to us. there is LIVE stats/information about your space, bandwidth, ftp account. Thumbs up!
Moving our Magento store to the Breeze platform was one of the best decisions we made last year. The site performance is amazing— our site speed went up by 50% just after the migration. More importantly, the breeze support team goes beyond to help us and is easily accessible. Highly recommendable solution.