ResellerClub's servers allow my company to host for many customers after we resold them to our clients in Asia and Russia. Really happy with the progress we have made, thanks to ResellerClub's effective hosting and support team.
Posted -03 Sep 2022
Negative Reviews
Worst technical team on helpdesk.resellerClub.com I ordered a cloud hosting Pro plan. My order ID is 111251906 they took a full 1 day to understand the migration process. then after migration, they did not check the site. is that running or not. because my site required some modules and extensions which was not available. I requested to enable that via ticket ID 49010226 but till now in the last 19 hours, they have had no update even after I reminded them 3-4 times on chat. also requested 2 times to arrange a call with RM but no one called me. in this period. this is the worst support system I have seen in my life. #badexperience #worstsupport #worstservice
If you could talk to someone to get things solved, it might be worth it. Even THAT is a major effort that you can spend an entire morning on - you can't just talk to someone and give them you id. Instead (I've yet to figure this out), you have to get some "code" from the hinterlands to have the "right" to talk to someone - yet they can take your visa number in a blink, no questions asked! AWFUL customer service. Ready to pull the ad permanently.