ResellerClub's servers allow my company to host for many customers after we resold them to our clients in Asia and Russia. Really happy with the progress we have made, thanks to ResellerClub's effective hosting and support team.
Posted -03 Sep 2022
Negative Reviews
Worst technical team on helpdesk.resellerClub.com I ordered a cloud hosting Pro plan. My order ID is 111251906 they took a full 1 day to understand the migration process. then after migration, they did not check the site. is that running or not. because my site required some modules and extensions which was not available. I requested to enable that via ticket ID 49010226 but till now in the last 19 hours, they have had no update even after I reminded them 3-4 times on chat. also requested 2 times to arrange a call with RM but no one called me. in this period. this is the worst support system I have seen in my life. #badexperience #worstsupport #worstservice
It's very interesting middle-grade priced hosting with a lot of interesting features, but if you want create something complicated than static HTML site - you'll be faced down to unmanageable DDoS protection, which close all ports, all traffic and you will not to do anything with that.
In ToS they write about no refund, but below they write about refunds will be placed if DDoS affects their core infrastructure. Very strange service, very strange support, very strange ToS. Totally unsatisfied. "No refunds" seems like scam, but no problem - ToS is a public document, I accept it.