SnapCall

SnapCall does not just provide visuals - it utilizes advanced AI to analyze videos & uncover the root causes of problems. The AI provides summaries, transcripts, keyword analysis, & even detects things like problem descriptions or serial numbers. It then surfaces the relevant knowledge base articles & suggested responses, empowering your teams to provide proper solutions on the first interaction.

With your knowledge base, SnapCall integrates seamlessly, allowing it to suggest relevant assist center articles that may give further assistance or education on the products or services in question.

SnapCall easily works on multiple devices, including tablets, computers, and mobile devices. This will allow you to connect with your clients from anywhere, at any time.

SnapCall accepts payment via major credit cards, including Visa, American Express, and Mastercard. They use Stripe as a payment processing platform.

SnapCall easily embeds within your existing CRM (Salesforce, Zendesk, etc.), empowering your team to provide faster, more personalized support.

Customers can very easily explain problems through live video calls, screen shares, or video recordings - providing your support agents with the complete context they need. There is no more confusion back-&-forth over text or the voice alone. With the SnapCall's video capabilities, eighty percent of non-verbal communication cues are well-captured for super-fast, more effective resolutions.