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Talkdesk

Talkdesk

Talkdesk is an AI customer experience platform. It is an aim to rid the world of bad client experience. With their cloud-native, generative AI-powered CX platform, extensible AI offerings, and purpose-built industry solutions, they empower enterprises in the cloud & on premises to deliver exceptional client experiences that make them very competitive, reduce costs, grow revenue, and provide operational efficiencies. Over the next 2 years, they developed a comprehensive, completely integrated portfolio of client experience AI products. All these solutions are well-designed to help their customers achieve their important outcomes. They further streamlined AI adoption by launching the Industry Experience Clouds, providing AI pre-designed & integrated for specific verticals. Get started now at Talkdesk, enjoy great discounts with mega deals, and save big!

Talkdesk Key Features: What makes Talkdesk Best?

Talkdesk Hubspot Connector

Talkdesk Hubspot Connector enables smooth contact center integrations with your CRM system. And this integration allows for businesses to optimize the contact center resources & provide a unified omnichannel client service experience.

Talkdesk Verint CM Connector

Talkdesk Verint CM Connector easily establishes a continuous data flow between the Talkdesk CX Cloud & Verint CM that can help you manage, plan, and track employees' work more effectively.

Talkdesk Oracle Service Cloud Connector

Talkdesk Oracle Service Cloud Connector easily combines the capabilities of Oracle SC & Talkdesk to deliver optimized and personalized client experiences. Manage up-to-date contact information & empower agents with the insights necessary to provide positive and quick engagements everything directly from the Oracle workspace.

Integrates Zoom with Talkdesk

Integrates Zoom with Talkdesk to easily enable collaboration between your agents & subject matter experts throughout the entire organization to work together to give the best customer experience.

Explore Talkdesk Services & Plans

Industry Experience Clouds Editions

Talkdesk offers very simple pricing plans. Each plan includes powerful features and also offers a 9.999% uptime SLA.

Financial Services Experience Cloud for Banking EditionFinancial Services Experience Cloud for Insurance EditionHealthcare Experience Cloud for Providers Edition
$225.00 per month$225.00 per month$225.00 per month
  • Industry Workspace
  • Industry Workflows
  • Talkdesk CXA
  • 99.999% Uptime SLA
  • Banking Core Systems Integrations
  • Industry Workspace
  • Industry Workflows
  • 99.999% Uptime SLA
  • Policy Administration & Claims Management Systems Integrations
  • Industry Workspace
  • Industry Workflows
  • 99.999% Uptime SLA
  • Electronic Health Record Integration
Get Started

CX Cloud Editions

CX Cloud Digital EssentialsCX Cloud Voice EssentialsCX Cloud Elite
$85.00 per month$105.00 per month$165.00 per month
  • Talkdesk CXA
  • API Access
  • Quality Management
  • Conversations Mobile App
  • Business Intelligence
  • Real-Time Dashboards

     
  • Talkdesk CXA
  • API Access
  • Quality Management
  • Conversations Mobile App
  • Business Intelligence
  • Real-Time Dashboards
     
  • Talkdesk CXA
  • API Access
  • Workforce Management
  • Screen Recording
  • Performance Management
  • Automated Notifications
Get Started
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