Paperform Review: Is it worth the hype?
If you are ready to take the first step in the online world or just trying out digital marketing for your well-established business, your first concern must be to connect to your audience the right way through different kinds of forms for subscriptions, surveys, payments or just feedback.
In that case, what you must be looking for is a best form-builder that creates easy yet intuitive, different yet informational forms that attract customers rather than driving them away.
Amongst the myriad of form-building services available in the market like Typeforms, JotForm, Cognito Forms etc Paperform created hype mainly for two reasons: its versatile form building tool and its over-the-top prices. But are the services really that great to make you look over your budget? Keep reading to find out.
Paperform: An Overview
Paperform was launched in 2016, and since then it has made building and embedding forms as easy as creating a doc file, with beautiful templates, numerous text styles, fonts, colors, option to insert images etc.
Once you are satisfied you can either embed it on your website or the best part: each form has a unique URL which allows you to share just the form even without your site. Paperform also offers more than 750 different services via its Zapier integration which makes your job much easier.
Let’s walk you through its distinct features in the coming sections.
Paperform: A beginner’s Guide
Create your first form with Paperform using these simple steps:
Step 1: Create a Form
After signing-it to Paperform using your email id, you will land on your Dashboard. Click on the ‘Create New button’ on the top right corner to start building a form from the scratch or just use any of the ready-made templates. Next Add texts and questions, configure question type (email, phone number, text, multiple choice etc.), images and payment options, if needed and save your form.
Step 2 : Personalize your Form
You can customize pretty much every element of your form. Starting from Themes, Typography, UI elements, Translations, Pages and sections, Conditional Logic (more about it later!) to the Submission success message page, your user will get a personalized experience.
Step 3: Set Up Submissions
Once you are happy with the look and feel of your form you need to work a little on the submissions by setting up a custom email to be sent after a submission, set up the needed integrations (Details coming up!!!) directly or via Zapier or Integromat and even export all submissions into a CSV file or individually into PDF or Word formats.
Step 4: Sharing of forms
This, clearly is the most crucial part where you are putting your first form to test.Paperform offers you two options for the same as we hinted above: First, get a shareable URL under the ‘Share’ menu on the form editor and share it on social media and other platforms; Second, Embed the form on your official website in your chosen kind of embedding (inline, full screen or popup button) with a code snippet.
And voila…!!! Consider yourself an expert even without knowing a word of coding and keep building powerful forms with Paperform.
A Sneak Peek into Paperform Features…!!!
Paperforms has got more than 130 fully customizable and responsive form templates which are much advanced and unique in designs and themes as weighed against the ones in JotForm or Typeform. Whatever be your need- Lead Capture forms, Landing forms, surveys & Quizzes, payment forms, intake forms for client onboarding or application forms- Paperforms has got it for you.
This is a feature you get to see in most form-builders but Paperforms takes it up a notch by calling it the ‘Question visibility logic’ feature. This lets you control your customer’s experience based on how they answer the forms and asks only relevant questions. You can set-up your own logic rules to control when questions, pages,sections and success pages should be displayed to your submitters or even display a custom error message and prevent submissions
Paperform is not only a form builder, but also presents to you a detailed summary on its submissions which can also be exported or printed as CSV, PDF or Word file. Paperform also lets you integrate with 3rd-party analytics scripts like Facebook Pixel, Google Analytics etc.
Paperform makes your workflow fully automated with its 2000+ in-app and Zapier and Integromat Integrations for tasks like accounting, payment, analytics, CRM, customer support and many more. You can connect your forms to apps like Asana, Google Sheets, ConvertKit etc to streamline actions automatically when a form is submitted.
However, only the first actions per month are free with any subscription plan following which you will be charged with $10 per 100 actions.
Payments, Donations & Subscriptions
One of the features you might be interested in is to create payment forms for your business. Taking a step further from what other form-builders offer, Paperform lets you offer subscription packages to customers through your forms.
Payments can be accepted via a wide variety of supported Gateways including Stripe, PayPal, BrainTree and Square.
Paperform follows industry best security standards by securing the form submissions TLS 1.2 SSL from the submitters' browser to their servers located in the USA and hosted by AWS. They also have Employee Access Restriction ensuring that only you have access to your data.
Paperform also has GDPR compliance and 2FA for an extra layer of data protection.
As we said Paperform’s high-class services do not come for free, unlike JotForm and Cognito forms which have basic free plans. All the plans below come with a 14-day free trial but no money-back guarantee on cancellation: Check for our exclusive Paperform promo codes
All of the above plans except Essentials, offer an Unlimited number of forms, form views and submissions and remove Paperform watermark from the forms, whereas Essentials is limited to 10,000 form views and 1000 submissions per month.
Another reason you might consider to upgrade to Pro or Agency plans is Upload storage and Maximum file size allowed, since Essentials plan provides only maximum 10MB/file and storage for 6 months, while the Pro and Agency plans allow files of max. 1GB/file and 5GB/file respectively and storage for 18 months. (Visit Paperforms pricing page for more insights)
Paperform has the most responsive and top-notch customer support consisting of an extensive Help Centre and Live Chat during business hours based on your time zone. However, you can use Live chat outside of business hours as well via the bots, just that you will have to wait for an email response within 24hrs.
We do agree that Paperform may not be an optimum option if you are on a budget crunch. At the same time if you can overlook the prices for its extreme ease of use, unique design templates and features that never disappoint, it definitely is a catch.