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HubSpot Reviews & Expert Opinion

User satisfaction

Features

Support

Performance

Pricing

From :

$ 30.00

per month

About HubSpot

Explore HubSpot Services & Plans

HubSpot offers the following Services and Plans:
Product & Plans : 0.00/month
Marketing : $45/mo/month - $3,200/mo /month
Sales : $45/mo/month - $1,200/mo /month
Customer Service : $45/mo/month - $1,200/mo /month
CMS : $270/mo/month - $900/mo /month
Operations : 0.00/month - $720/mo /month
CRM Suite Bundles : $45/mo/month - $4,000/mo /month

Product & Plans Review

Product & Plans

Free Tools
0.00/month
  • Contact management
  • Contact website activity
  • Companies
  • Deals
  • Tasks & activities
  • Company insights
  • Gmail and outlook integration
  • App Marketplace integrations
  • Custom support from fields
  • Prospects
  • Ticketing
  • Forms
  • Ad management
  • Shared inbox
  • Reporting dashboard
  • Email tracking & notificatons
  • Email templates
  • Canned snippets
  • Documents
  • Calling
  • Meeting scheduling
  • Messenger integration
  • Custom properties
Get Started

Marketing Review

Marketing

StarterProfessionalEnterprise
$45/mo/month$800/mo/month$3,200/mo/month
  • Free Tools plus:
  • Remove hubspot branding from
  • Forms
  • Email marketing
  • Landing pages
  • Live chat
  • Email & in-app support
  • Starter plus:
  • AUTOMATE & PERSONALIZE ENGAGEMENT ACROSS CHANNELS
  • Omni-channel marketing automation
  • ABM tools and automation
  • Dynamic personalization
  • Multi-language content
  • Social media
  • Video hosting & management
  • Contact and company scoring
  • ORCHESTRATE EFFICIENT CAMPAIGNS
  • Collaboration tools
  • Campaign management
  • Teams
  • OPTIMIZE CAMPAIGN CONVERSION
  • A/B testing
  • Ads optimization events
  • Contact create attribution
  • BUILD CUSTOM REPORTS
  • Website traffic analytics
  • Campaign reporting
  • Custom reporting
  • Salesforce integration
  • GET ADVANCED SUPPORT
  • Phone support
  • Professional plus:
  • MANAGE YOUR TEAMS & BRANDS
  • Single sign-on
  • Partitioning
  • Hierarchical teams
  • User roles
  • Field-level permissions
  • Email send frequency cap
  • EXTEND THE PLATFORM
  • Custom objects
  • Salesforce custom object sync
  • Adaptive testing
  • ADVANCE YOUR REPORTING
  • Multi-touch revenue attribution
  • Behavioral event triggers and reporting
  • Predictive lead scoring
Get Started

Sales Review

Sales

StarterProfessionalEnterprise
$45/mo/month$450/mo/month$1,200/mo/month
  • Free tools with increased limits, plus:
  • REMOVE HUBSPOT BRANDING FROM
  • Live chat
  • Meeting scheduling
  • ORGANIZE YOUR SALES PROCESS
  • Simple automation
  • Conversation routing
  • Task queues
  • Multiple currencies
  • Stripe integration
  • OPERATE WITH EASE
  • Calling SDK
  • Goals
  • GET HELP FAST
  • Email & in-app support
  • Starter plus:
  • MANAGE YOUR GROWING TEAM
  • Sales analytics
  • Teams
  • Deal stage, task, and lead rotation automation
  • Record customization
  • Required fields
  • Custom reporting
  • Forecasting
  • PERSONALIZE YOUR OUTREACH AT SCALE
  • Sequences
  • 1:1 video messaging
  • Smart send times
  • ABM tools and automation
  • CONFIGURE, PRICE & QUOTE
  • Products
  • Calculated properties
  • eSignature
  • GET ADVANCED SUPPORT
  • Phone support
  • Professional plus:
  • CUSTOMIZE TO MATCH YOUR BUSINESS
  • Custom objects
  • Hierarchical teams
  • EXTEND ADMINISTRATIVE CONTROLS
  • Advanced permissions
  • User roles
  • Field-level permissions
  • COACH & ENABLE AT SCALE
  • Sales analytics
  • Playbooks
  • Conversation intelligence
  • Predictive lead scoring
Get Started

Customer Service Review

Customer Service

StarterProfessionalEnterprise
$45/mo/month$360/mo/month$1,200/mo/month
  • Free tools with increased limits, plus:
  • REMOVE HUBSPOT BRANDING FROM
  • Live chat
  • Meeting scheduling
  • Documents
  • ORGANIZE SUPPORT CHANNELS
  • Shared inbox
  • Team email
  • Ticket pipelines
  • Simple ticket automation
  • Basic bots
  • Calling
  • STREAMLINE CUSTOMER COMMUNICATIONS
  • Task queues
  • Email templates
  • Canned snippets
  • Slack integration
  • IMPROVE RETENTION WITH KPIS
  • Email tracking & notifications
  • Reporting dashboard
  • Tickets closed reports
  • Rep productivity reports
  • Time-to-close reports
  • GET HELP FAST
  • Email & in-app support
  • Starter plus:
  • SCALE SUPPORT WITH AUTOMATION & SELF-SERVICE
  • Help desk automation
  • Ticket routing
  • Knowledge base
  • CONDUCT SEAMLESS ONBOARDING
  • Sequences
  • Video hosting & management
  • 1:1 video messaging
  • EXPAND CUSTOMER RELATIONSHIPS
  • Contact scoring
  • Forecasting
  • NPS surveys
  • Customer experience surveys
  • Customer satisfaction surveys
  • Custom reporting
  • GET ADVANCED SUPPORT
  • Phone support
  • Professional plus:
  • MANAGE SCALING TEAMS
  • User roles
  • Hierarchical teams
  • Field-level permissions
  • Single sign-on
  • CUSTOMIZE YOUR PROCESS
  • Custom objects
  • Calculated properties
  • Record customization
  • OPTIMIZE PERFORMANCE FOR GROWTH
  • Conversation intelligence
  • Goals
  • Playbooks
Get Started

CMS Review

CMS

ProfessionalEnterprise
$270/mo/month$900/mo/month
  • Free tools with increased limits, plus:
  • BUILD REMARKABLE WEB PAGES
  • Drag-and-drop editor
  • Website themes
  • Multi-language content creation and testing
  • Dynamic content with HubDB
  • Local website development
  • GROW TRAFFIC & CONVERT LEADS
  • SEO recommendations & optimizations
  • Basic bots
  • Dynamic personalization
  • A/B testing
  • Contact attribution report builder
  • SECURE YOUR WEBSITE
  • Content delivery network (CDN)
  • 99.99% uptime
  • 24/7 security monitoring & threat detection
  • Standard SSL certificate
  • Professional plus:
  • BUILD POWERFUL WEB APP EXPERIENCES
  • Custom objects
  • Serverless functions
  • Reverse proxy configuration
  • Memberships
  • GAIN GOVERNANCE AT SCALE
  • Partitioning
  • Hierarchical teams
  • Activity logging
  • Custom CDN configuration
  • Site performance monitoring
  • Code alerts
  • Single sign-on
  • EXTEND YOUR BRAND
  • Additional brand domain
  • Adaptive testing
  • Multiple currencies

 

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Operations Review

Operations

Free ToolsStarterProfessional
0.00/month$45/mo/month$720/mo/month
  • Data sync
  • Historical sync
  • Default field mappings
  • App Marketplace integrations
  • Contact management
  • Companies
  • Deals
  • Tasks & activities
  • Company insights
  • Custom properties
  • Marketing events object
  • Email reply tracking
  • Email health reporting
  • Free tools with increased limits, plus:
  • CONNECT TOOLS AND SYNC CUSTOMER DATA
  • Custom field mappings
  • Custom properties
  • Starter plus:
  • AUTOMATE YOUR BUSINESS PROCESSES
  • Programmable automation
  • Webhooks
  • CLEAN CUSTOMER DATA
  • Data quality automation
  • Duplicate management
  • MANAGE YOUR SCALING BUSINESS
  • List segmentation
  • Teams
  • Required fields
  • Record customization
  • BUILD CUSTOM REPORTS
  • Custom reporting
  • Calculated properties
  • Contact scoring
  • Deal and company scoring

 

Get Started

CRM Suite Bundles Review

CRM Suite Bundles

StarterProfessionalEnterprise
$45/mo/month$1,600/mo/month$4,000/mo/month
  • Marketing Hub Starter
  • Starts at 1,000 marketing contacts
  • Sales Hub Starter
  • Starts at 2 paid users
  • Service Hub Starter
  • Starts at 2 paid users
  • Operations Hub Starter
 
  • Marketing Hub Professional
  • Starts at 2,000 marketing contacts
  • Sales Hub Professional
  • Starts at 5 paid users
  • Service Hub Professional
  • Starts at 5 paid users
  • CMS Hub Professional
  • Operations Hub Professional
 
  • Marketing Hub Enterprise
  • Starts at 10,000 marketing contacts
  • Sales Hub Enterprise
  • Starts at 10 paid users
  • Service Hub Enterprise
  • Starts at 10 paid users
  • CMS Hub Enterprise
 
Get Started

HubSpot Key Features: What makes HubSpot Best?

Best Social Media Management Software

You can monitor social mentions and interact with people

Track social engagements automatically, and schedule social posts

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