Shockbyte
Negative Reviews
it has been 12 hours since i submitted a ticket and it has been 24 hours since ya'll basically stole my money. you guys changed my IP address on your server side on accident and now i cannot even get in contact with you, i have reached out to you guys 4 times, i have been told my ticket has been expedited and i PAID FOR FAST TRACK, still nothing. pretty soon, i'm going to demand my money back and take my money else where. let me remind you, i paid for a service. it was messed up on your side. i even played by your little games and paid for it to be fast tracked and still have not gotten an answer. i feel scammed and have been stolen from, you all say 24/7 support which is not true and when you buy your service, you make us wait 18 hours and 34 minutes to get the thing running and then go a screw it up with the wrong IP address and now make me wait another 8 hours since i submitted the ticket and now your telling me 3-72 hours? even though i paid for fast track, this is what you guys call a bait and switch borderline false advertisement. too bad you guys already have my money, i wont be continuing the service when everything is done. make me wait more and i will call my bank and file fraud.... so you tell me, i pay for a service and its "time based".. but you guys make me wait 24+hours. either refund me those 24 hours you all stole from me or prorate me. i'm SHOCKed..
Posted -05 May 2020
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PebbleHost
Positive Reviews
Amazing server hosting platform, incredible rates, and exceptional support.PebbleHost is an incredible server hosting platform with a nice discord page for help.
Posted -17 Mar 2025
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FAQs

Shockbyte
Is Full FTP Access available for all games on Shockbyte?
No. Full FTP access is an exclusive feature only for Rust, Palworld, and Terraria. Other games use the new control panel's built-in file manager.
Can I switch between different game setups on a single Shockbyte server?
Yes. The "Server Instances" feature lets you create multiple setups, like modded and vanilla, on one server. You can swap between them without losing your progress.
How do I install and manage mods or plugins on Shockbyte?
Shockbyte offers one-click modpack installers for Minecraft and full mod support for other games like ARK. The new control panel also includes a plugin manager and config manager to help you.
PebbleHost
Can I test the control panel before purchasing?
Yes, PebbleHost offers a public demo panel that anyone can explore without creating an account.
What kind of DDoS protection is offered?
Minecraft plans include default L3/L4 mitigation, Premium plans support TCPShield L7 protection, and dedicated servers can upgrade to Always-On or CosmicGuard.
What is the refund policy?
PebbleHost provides a 72-hour refund policy, giving users time to evaluate performance before committing.

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Shockbyte

Negative Reviews

Posted -05 May 2020

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Positive Reviews

Posted -17 Mar 2025

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