InMotion Reviews & Expert Opinion

Best support team ever

27 Apr 2021

Best support team ever. I have recommended inmotion hosting to a friend and he loves it too

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Best Service provider

09 Mar 2021

There is no any one beat to InMotion Hosting. i m using more than 6 years and their services have been outstanding, Being a developer, I have used many hosting providers and I can honestly say inmotion is best

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Plans and prices are good

31 Dec 2020

I just moved my website 4 months ago, Plans and prices are good. Support is very good. And the server is very much faster compared to my past hosting provider. The guys are casual and not like robots. I wish them all the best. I feel at home here. Hope I wont need to review this review in future

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Fast data transfer and Good support

26 Nov 2020

InMotion Hosting offers a good all-round service. We have also activated a content management system CMS application. The support handles our requests very good. I can install the most important services myself in the admin area.

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Switched to InMotion 2.5 Years Ago: Best Business Move Ever!

02 Jul 2019

I moved to InMotion Hosting after a long disaster with another hosting company that suddenly moved their tech support to another country and reliability really tanked to InMotion my life got a lot easier! you will defenetely love the service and reliability and its worth  And... its great to sleep at night!

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Super Knowledgeable!

24 Jun 2019

I moved to InMotion hosting over a year ago from another hosting company. InMotion has the best customer service around. Call in customer support may  always get a solution to my problem as well as a full explanation of the problem and how I can prevent it from happening again. Great hosting company for learning.

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As a new customer I was impressed

23 Jun 2019

I just moved up for a hosting account with InMotion a couple weeks ago. My experience with them so far has been very positive. Their pricing is very competitiv e, and they include free email accounts, sub-domains, SSL, and many other addons that most companies charge extra for.

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Big Data Manager

18 Jun 2019

I had a great experience with InMotion Hosting.I liked  that there was an effort for continuous improvement from InMotion's end based on my feedback. InMotion has an excellent customer support service. 

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Best Value and Best Overall Customer Service

12 Jun 2019

Inmotion customer support is very good.The site we have is quick and easy to navigate. just not sure how this works yet so not a big deal for us as InMotion is always there to help.

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Support Services

12 Jun 2019

I love every thing about inmotion technical support save one and that being wait times. My experiences with the technicians has been awesome especially Noah and Ronnie. Been with them for over a decade and will continue on in this vain

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InMotion Works For Me

05 Jun 2019

, InMotion was pretty cool to work with on the issue. The online help has been useful to me a number of times and the tech support staff is mostly pretty good at figuring out what you need to resolve problems,  they continue to provide the same level of service they have in the past.

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Excellent customer service

04 Jun 2019

The service provided was superb, professional, efficient and friendly. I highly recommend InMotion.

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Proffesional, Attentive, Reliable & Friendly Hosting Company

27 May 2019

Great, trustworthy company in every way

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Best service around

26 May 2019

I moved from Go Daddy to InMotion about 4 years ago and it has been a great experience from the start. Anytime I have a problem, they are always there to help me.

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Client since 10 years

16 May 2019

I have founded some start-up companies and I enjoyed the partnership with InMotion.

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Excellent all the way around!

15 May 2019

 InMotion web host was able to assist all the way and they've provided web tools, videos, clear instructions, and options galore, If you can dream it, they can do it.... or at least find a way to make it happen!

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Great Hosting Company with Extremely Good Support

08 May 2019

The InMotion technical Support Team is outstanding. We have a Dedicated Server and a VPS with InMotion. There is little doubt in my mind that they go far beyond where any hosting company would be expected to go. . Great job!

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Built For Growth

02 May 2019

 InMotion has been wonderful from the first time I called sales. Their tech staff go beyond the call of duty with my questions. i doesnt think to go anywhere else.

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Inmotion Service

29 Apr 2019

 I had a few issues with the self build software but they have always fixed the trouble very quickly. When I needed help they explain what I need to do & have links to everything I might want. It is easy to use it.

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The best hosting company

24 Apr 2019

Thinking to transfer all my websites to the Inmotion Hosting. it was really good.

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Dependable and helpful.

17 Apr 2019

I am able to use the service without any issues. When I started first time with them, I was able to get help on the phone without a long wait.

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Great ISP for my website

02 Apr 2019

Customer service is very responsive and very helpful. I have had absolutely no problems with Inmotion Hosting in the 5 years that I have used them. thank u guys!!!

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Professional Hosting, Fast, Awesome Customer Support

02 Apr 2019

I have been working with other companies from 20 yrs.InMotion folks have a good thing going. I do pray things stay the way they are now !! Perfect.

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better service

29 Mar 2019

I love the online chat. Someone is always there and ready to sort out my stuff. someone always there to help us.

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Excellent service!

25 Mar 2019

 Any issues I've ever had have always been resolved in a very timely manner with expert help and guidance. anyways im happy with this host!!!!

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So far InMotion has been great

19 Mar 2019

Been with InMotion for a few months and so far they have been great. they helped me to solve my issues. there with me anywhere.

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Best customer service I've ever had.

16 Mar 2019

Amazing they provide 24 hour support Very fair pricing.

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Excellent hosting and service

13 Mar 2019

After suffering poor  services with two different web hosts, I read excellent reviews about InMotion Hosting and made to  switch to inmotion. InMotion and have been very happy with site performance and InMotion support. The control panel is  very easy to use. I would recommend InMotion in a heartbeat!

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The Best

06 Mar 2019

My title says it all. it is the best

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Superbly reliable and consistent in service!

04 Mar 2019

They always adapt their language to suit the caller's technical level. And they keep their customer support on-shore and it was  very, very clear. We've not found a better ISP than InMotion.

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Well Known Industry Brand

01 Mar 2019

InMotion hosting has been a well-known industry brand with reliable performance for business class hosting. With award-winning technical support and 99.9% uptime, they are a user favorite. it is easy to use it.

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Excellent Support

01 Mar 2019

I would like to thank you for the excellent support that you guys provided to me .and your customer support is great. I am very satisfied with my VPS plan. Sincerely

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Very satisfied

28 Feb 2019

Excellent service, very inexpensive. Exceeds my needs. 

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Great Services

26 Feb 2019

InMotion Hosting service is dedicated to giving its users great services. i recommend to everyone. 

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Begginer to Advanced

24 Feb 2019

Inmotion hosting has set up a easy to understand, and it is very informative website setup tutorial for the beginner to get started with. There are many, many features with inmotion for the advanced user. Highly recommended!

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Awesome Hosting

20 Feb 2019

Great customer service, very little down time.

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First Time Web Builder

18 Feb 2019

Very Helpful and US based Staff • Somewhat hard to navigate builder site

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Best host

11 Feb 2019

Reliable - Plus Super LIVE Support (Great Combination!)

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Very Professionally

10 Feb 2019

Inmotion  service provider who was extremely helpful in resolving a couple of issues that I have been struggling with. His instructions were very clear, he acted very professionally.

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Very Patient

07 Feb 2019

Just wanted to say  thank you to support staff who was very patient with me through email exchanges and helped me find the information I needed in a centralized location on my server.

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Reliable service with good support

05 Feb 2019

I have been using Inmotion for several years. It was smooth running host

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Best Customer Service of Any Host

04 Feb 2019

I've tried several hosts and InMotion Hosting is the best. It is not cheap, which is fine. I like the quality of services. 

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The best webhosts out there.

23 Jan 2019

Been with them since 2009. I never have to worry about my site.They had given good service and good support to us.

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Owner principal

16 Jan 2019

I have had used 2 services in the past. InMotion Hosting beats them all hands down. Thumbs up!

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Reliable and knowledgeable

08 Jan 2019

I appreciate the response time and the ability to quickly get an understandable tech savvy support person to help. • Because they are so helpful and knowledgeable.they assist us in a very well manner.

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InMotion Hosting is Reliable!

02 Jan 2019

They are amazing .Service is reliable and issues needing tech support rarely  happends. On the rare occasion that support is needed, InMotion Hosting gives you quick access to support and quick resolutions to issues!

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The best

30 Dec 2018

Good support if you need it • No downtime • Feature rich Control Panel • A lot of features other hosters will charge you • Cheap • They fight SPAM as you do

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Outstanding service and a Fair Price

26 Dec 2018

've been with Inmotion for almost ten years. I have never had a service interruption. I teach 1500 students per year on a worldwide basis. I am in 66 nations with multiple connectivity issues. I load video for my students to watch to Inmotion, they take their exams via an Inmotion uploaded php site, and I access all my teaching materials while online from Inmotion. I USE the system hard daily, and it has never failed me/us. It works in every country and across every platform. Inmotion was not my first service provider, but they will be my last. I did try others before coming to Inmotion. They were constantly breaking down. I will stick with Inmotion as long as I'm teaching, which (God willing) will be another twenty years. They earned my business and support. Thanks for a job well done, IM!

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Happy with the service

03 Dec 2018

I used the chat services, and support was prompt and effective. I found the on-line tutorials to be excellent as well. I am surprised such a large company has such responsive support.

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Happy Customer

21 Nov 2018

I've been with InMotion for a long time now. The support staff are always there for me and make the occasional hiccup with the internet world tolerable. Solutions are found quickly and painless. Unlike some businesses that have st aff that are rude and make requests a dreaded chore, I am able to call InMotion with confidence, and support staff walk me through the steps to internet happiness. Looking forward to many more years with InMotion.

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Gotta Love Em!

20 Nov 2018

I switched over to Inmotion from Go Daddy many years ago. In fact, I don't believe they were in business for more than a couple of years. They were wonderful then and they haven't changed over time. In their billing area, I've always been pleased with their willingness to work with me in paying the bill so that my website doesn't go down. This reflects their attitudes towards customers. As to their tech support, I have never felt talked down to or treated with any disrespect. Even when I've called in for matters that are not directly related to hosting, sometimes the representative will try to help me with the issue. I even had one guy email me with links to other sites for me to find the answers. I've never had this type of treatment with Go Daddy.I am hoping that they do not change and join the greed train. But, from what I can tell, customer service is truly their number one goal. Thank you Inmotion Hosting for giving me many years of security for my website.

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Superior service and tech support

05 Nov 2018

I've been with InMotionHosting for quite a few years. I was with two other hosting companies before I chose InMotionHosting and had nothing but problems especially with Yahoo, they were the worst. Since I've been with InMotionHosting everything has been great, I've even set up other small businesses and non-profits wt them. They have a serious number of hosting options and their tech support is stellar. I definitely don't plan on switching any time soon.

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Stellar experience

16 Aug 2017

Just dealt with inmotionhosting customer support for a client's site. Once again, a stellar experience.

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Support Staffs are Amazing

15 Nov 2016

I just have to say, your support staff are amazing @inmotionhosting (I've needed them a lot recently) So happy I made the switch. Thank you!

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Helpful Support

07 Nov 2016

Hey @inmotionhosting thanks for changing the shared IP address on my reseller package TWICE in FOUR days.

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Good for Developing Site

07 Nov 2016

Making my 1st attempt at building a website. It's daunting but customer support from inmotionhosting has been a lifeline.

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Appreciate Customer Support

04 Nov 2016

Have to really appreciate @inmotionhosting for customer interaction and constant upgrades!

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Worth for Money

03 Nov 2016

Once again @ladobe thanks @inmotionhosting for always being in our corner. We appreciate our sponsors and couldn't do it without ur support

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West-coast data center is is down

02 Nov 2016

@inmotionhosting for the 4th time in the last 4 weeks your west-coast data center is is down & affecting our server. Is this the norm?

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Inmotionhosting is amazing

26 Oct 2016

Dan @inmotionhosting is amazing! If all hosting providers had a support team with at least 1 Dan, they would be blessed. #Thanks

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Inmotionhosting is THE BEST in the industry!

26 Oct 2016

've tried Lunarpages bluehost GoDaddy and left. Inmotionhosting is THE BEST in the industry!

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Pathetic hosting servers

23 Oct 2016

I could not believe you have such pathetic hosting servers which don't let FTP connect, besides the customer care!

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Bad customer service

14 Oct 2016

Bad customer service at @inmotionhosting Having issues with our sites all week & can't give us answer as to when it will be resolved

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Much Better with Inmotionhosting

09 Oct 2016

Got completely fed up with @HostGator crappy support & migrated all my sites to @inmotionhosting today much better platform & support so far

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Great team

05 Oct 2016

InMotion Hosting You are a consistently great team! Thanks for your patience and cleverness!

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Good Technical Support at Inmotion Hosting

11 Jul 2016

I recently made a new domain through inmotion. I had struggled at first to get the website to point to another website's ip but the tech support was able to help me get it solved.

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Best hosting company yet

01 Jul 2016

I've used several different hosting companies in the past. Price, services, and customer support were not good with the others. InMotionHosting has been the best hosting company I've used so far. I can't imagine there is a better hosting company because IMH's price, services, and customer service are superior. I've been with them for about 6 years now. I own 5 different businesses that all use IMH. I recommend all my colleagues, friends, and family to use InMotionHosting.

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My Best Hosting Experience

20 Mar 2016

I am a past customer. I stopped having web hosts for a while since I have not yet set plans on what to do with my website and it's an expense I can't spend for now. InMotionHosting was my last web host. I've stayed with them for more than a year and even encountered getting their server hacked. They handled the incident professionally and let everyone know most websites have been defaced. Most web hosts don't even claim that their servers were hacked with the defacing scripts injected by hackers. However, since my site is small, it was easy for them to backup and restore. Their tech support is awesome! I've never had any ill-feelings after conversing with them unlike with other hosts I've dealt with. I get the solutions I need for my problems. Simple as that. Direct to the point. You just have to know what to ask for them to be able to give you the answer you need. User-friendly, definitely! What's not user- friendly about CPanel? I would recommend InMotionHosting to my clients.

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I LOVE the chat feature!

16 Mar 2016

We had a hosting company previous to InMotion that was supposed to be the top provider for the industry but we were never able to get anyone on the phone to help with issues. Ever since we switched to InMotion about a week ago, I had to contact them several times asking for assistance. They have always been very responsive and quick with their replies. I especially like the CHAT feature since I am not always able to talk on the phone since I share an office with several folks. Chat allows for quick questions and an immediate reply...AWESOME! I am so very impressed with their support and customer service that I would recommend them to anyone searching for a new hosting company.

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Inmotion is among the best hosting services in the industry

10 Mar 2016

I have worked as a web developer for over 10 years. I've worked with dozens of hosting companies. Inmotion is my go-to hosting provider for any site I need that has a typical CPanel and Linux/Apache setup. Their dedicated servers are excellent, and their shared hosting is great for what you pay. What really separates Inmotion from the crowd for me is their support. Their support is always fast and knowledgable. I've never had a problem that they could not solve.

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Not quite the cheapest, but easily the best service

05 Mar 2016

Inmotion hosting isn't the cheapest web host. But that's okay. Instead they offer beyond great customer service and a reliable hosting solution. I have had my site hosted with them for the past 3 years and have had exactly 0 issues relating to them. Whenever I had a question, they were quick to help out. Overall, they are a 10/10 and after having been down the ultra-cheap host road, it isn't worth it compared to the service you get from these guys.

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In Motion Hosting ROCKS!

24 Feb 2016

I can only compare In Motion Hosting to my first web-hosting company - and the difference is like night and day... my previous host had lots of downtime and practically no customer service - having to send them an email and wait for days before someone would respond... in my year with IMH, the only downtime has been for scheduled maintenance - generally 5 minutes or less that they always alert you to a couple days in advance via email... the Customer Service is as good as it gets - everyone is friendly and very knowledgeable and have fixed my issues quickly... they all really seem like they ENJOY working at IMH... the Control Panel where you change all your settings is very extensive - and i have a tendency to get lost in there - hence my occasional calls for help - where they gently take me by the hand and walk me through... i heard about them from an online article i read about hosting companies - they were highly recommended, and i can only second that e-motion (pun intended)...

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Excellent

18 Feb 2016

We bounced from Host to Host until we went with InMotion a few years ago. The service has been the best ever. Problems are rare, but when encountered, they are solved quickly. As a business, service and reliability are far more important than cost, especially when it's a tiny expense to begin with.

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Gratitude for great customer service

16 Feb 2016

I admit to not being computer savvy and rely on friends to come to my aid, so that when left to my own devices, I am lost! Such was the case when I contacted customer service, explaining how my site was put up by a friend and now I was not even sure how to access, nevermind add a shopping cart. He was a sweetheart; never raised his voice or insouciant, and went through the steps with me, as though it was perfectly understandable that I was not aware of some of the basic terminology; I was impressed. He set it up for me, sent emails with information and could not have been more courteous, but not patronizing, I got off the phone and was so impressed. AND for a change, I did not have to hang on forever to get someone to pick up the phone. Very pleased with this company.

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Would highly recommend

08 Feb 2016

I truly can not say enough positive things about InMotion Hosting. We have two different companies and use InMotion Hosting for both of our websites. Not only do we constantly get compliments on our websites but have been told we have won multiple projects because of our websites. In addition to their wonderful products produced, the staff has always been a joy to work with, quick with response, reliable, and friendly. Additionally the platform which is used for the client to make website changes is very user friendly for even someone without much website or tech background.

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Great Support at the shortest time

07 Feb 2016

I have an account with inmotionhosting since June of 2015, from that date until today I've had made a lot of things from domain transfers, to domain registration and moving about 30 of my blogs from my last hosting to inmotion, php scripts installation and more, now because of my lack of experience in some areas, most of the times I had contact inmotion for a quick support which I had received fast and in short time. Until today I had never have a down time of my websites and the User guides they have ar user friendly. But the best of all is the inmotion people, they are very professional and kind. Until today I have three domains on my account and about 40 websites. Thanks a lot.

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What a Wonderful Experience..

04 Feb 2016

I spoke with Sean B. today and I would like to let you know that he deserves a huge round of applause. I had a stressful situation and he helped me through it with ease, confidence, and most importantly a positive attitude. If all people in the world were like Sean, we would live in a wonderful place. Thank you Sean for your patience and helpfulness during an extremely stressful moment for me. I appreciate you more than words can say.

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Inmotion has been nothing but AMAZING

05 Jan 2016

I switched from Arvixe to Inmotion. Arvixe had been an issue from the start. I was on their VPS pro plan, load times ranged from 4-8 seconds, after constant calls for months and never truly getting anywhere, I switched. Inmotion cloned my site, and transferred it over for free. Load times are now 1-2.5 seconds, couldn't be happier. Their tech support is exactly that, they know their stuff and always fix the issue over the phone, no ticket email nonsense that takes days to get an answer. I am VERY happy and will recommend everyone with a website to them!

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18 Dec 2015

InMotion has been our webhost for a number of years now, through many changes. I have to say, I am most impressed by 2 things: ease of use and their excellent support services. As someone who is an accidental techie, my knowledge and skill base are patchy, reluctant and depend heavily on "I don't know, let's call tech support." I'm sure it's irritating to true techies, but it works for the rest of us. InMotion's tech support services are always there, unfailingly considerate, polite, patient and knowledgeable. They've walked me through really gnarly problems related to migration of services as well as how to work around Outlook problems that were really not their responsibility but they *really* wanted this to work for me. The ease of use thing is really because of their excellent customer service too - it's easy because they're there and they're good at it. I highly recommend InMotion Hosting.

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The best hosting service we've worked with yet

12 Dec 2015

We've only been with InMotion for a little over a week, but they continue to impress. They have excellent tools that make doing almost anything you need easy. They also have great resources in their knowledgebase. And if you have any questions, their support is prompt, professional, knowledgeable and friendly. Their service all around has been outstanding. Very happy to be an InMotion customer.

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Helpful and Timely Technical Support

11 Dec 2015

InMotion has been one of the best choices I've made to support my business. I'm not highly technical; however, my technical skills are above those of the average business owner. Where I've needed help, they have really been there for me. My sites have been with them for at least 4 years now. One static html site, 2 dynamic PHP application based sites, and 2 WordPress sites all run well on their platform. Site speed (tested with a PHP application) has really been superior to my previous host (one of the really CHEAP hosting providers) and it's evident that care is taken by InMotion to provide for a superior site experience, with great service (phone or chat).

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Great customer service

11 Dec 2015

I was blown away today by Harry J's exceptional service in moving one of our clients to a new In Motion account from our current one. He took the time to make a copy of the site, duplicate it on the new account, and troubleshoot the PHP and database errors that arose from the move. He was polite, prompt, and incredibly well informed about all of the issues surrounding the transfer. I cannot commend him highly enough for taking the issue head-on. He really knocked it out of the park and made me very very happy.

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Best Customer Service Ever

11 Dec 2015

Dear InMotion, I contacted Support today over a technical issue that I had no idea how to handle. I was dreading the issue, did not understand the instructions to do it myself, and s/he made it so very easy and no wait. Great, great service! I really appreciate it!

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InMotion is literally the "dream host" of any good programmer

05 Dec 2015

After a lot of trouble with other hosting servers, I finally got in InMotion. And I may never leave it. Check for yourself it is just amazing. Everything!

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Always gets it right!

05 Dec 2015

I've only had a few instances when I needed to call for technical assistance. It was either to confirm the proper settings for my Outlook, or my mobile phone, and one time to correct a glitch in my website. But each time that I've contacted tech support I've always had quick, professional and effective service, regardless of who was on the other end of the phone! Great pricing, excellent customer care and efficient response to customer concerns is what's kept me as a customer for over six years! Keep up the great work!

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Good customer service 24/7 at good prices

30 Nov 2015

I like InMotion because they have knowledgable, friendly, customer service people 24/7. Most of the time there are not long hold times and the person you get is well trained so you don't end up being transferred and having to start from scratch with some 2nd level tier like you do with some companies. It's very important to me to be able to discuss an issue on the phone, it just takes care of it so much faster than emails where people might not know what you mean and it takes a lot of emails to clarify something. They also are very reliable as far as my sites always being up and my email working. I've been very happy with them.

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Inmotion is the hosting King.

16 Nov 2015

I've been with Inmotion Hosting for little over 6 months but have enjoyed every moment. Their Tech support is 5 Star. They can resolve any issue at anytime in a professional manner. I have tried Go Daddy, Blue Host, Host Gator and others but NOT one compares to Inmotion. They are competitively priced and have above average features, programs and overall user experience. I use Inmotion for a personal website, business website, and websites I build for other businesses. I have all of those under one account and run into 0 issues switching between them. I have NEVER experienced downtime or any hosting issues. Inmotion has enabled me to become an entrepreneur at 19 and a business owner at 20.

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Super Impressed

23 Oct 2015

Thank you for people like Ciara C. It is very comforting to have someone speak with you and have genuine interest to help you. Ciara was very knowledgable and quick to answer any questions I had. It was honestly nice not to be just pointed to a help document that leaves you still on your own. I have to say I am very impressed with InMotion Hosting’s service and support. Thank you for making my job easier.

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Good So Far

23 Oct 2015

As a web developer it is hard to find a reliable host which ticks off all the boxes, but inMotion seems to do just that! From the first enquiry over the phone with the polite salesperson respectfully squashing any potential issues we may have had, and guiding us to our next steps. Throughout the process of ordering, obtaining and using the package, we have had full cooperation and effort to achieve what we need in a quick time. I can't fault the service of this company yet, even if I wanted to. The only thing I'd like to see improved would be the WebMail feature; Microsoft Outlook Web Access 2007 would be ideal.

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Impressed service

26 Aug 2015

"I have been an Inmotionhosting customer for the last several years and quite happy with their service. They keep running my web site and personal mail server and they do this very well (I can't recall a single case of an unscheduled downtime). During this time , there were a few requests when I needed their support. The tech guys and customer support folks were extremely friendly, effective and helpful. Every time 5 out of 5. It is definitely worth the money I am paying and the service is good as it is supposed to be. I would've choose them as a show case for my business article ""WW Webhosting companies. Successful customer service "

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Best switch I ever made

18 Aug 2015

After years of constant issues with a couple of other hosts I moved to inmotionhosting. Actually, they moved me. They copied my sites from my existing provider and set everything up on my new server. Everything was up and running in a matter of a couple hours. Customer service has been great, but I have not had to use it often. You will not hear "We don't support that" from the cs team, they will help you with whatever issue you have in a timely fashion. Recently, my site was exceeding the capabilities of the server I was on, they were able to seamlessly bring up my sites on a new server with more resources in less than an hour. That is customer service.

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Great Customer Support

18 Jun 2015

I have been very pleased with InMotion. Every question I've had has been answered, every issues fixed. The staff is knowledgeable, friendly and patient with those of us who don't know that much.

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