Great support from the team even at the peak times. Amazing server with no downtime, Got good technical support to solve any kind of issue. Highly appreciated
it has been 12 hours since i submitted a ticket and it has been 24 hours since ya'll basically stole my money. you guys changed my IP address on your server side on accident and now i cannot even get in contact with you, i have reached out to you guys 4 times, i have been told my ticket has been expedited and i PAID FOR FAST TRACK, still nothing. pretty soon, i'm going to demand my money back and take my money else where. let me remind you, i paid for a service. it was messed up on your side. i even played by your little games and paid for it to be fast tracked and still have not gotten an answer. i feel scammed and have been stolen from, you all say 24/7 support which is not true and when you buy your service, you make us wait 18 hours and 34 minutes to get the thing running and then go a screw it up with the wrong IP address and now make me wait another 8 hours since i submitted the ticket and now your telling me 3-72 hours? even though i paid for fast track, this is what you guys call a bait and switch borderline false advertisement. too bad you guys already have my money, i wont be continuing the service when everything is done. make me wait more and i will call my bank and file fraud.... so you tell me, i pay for a service and its "time based".. but you guys make me wait 24+hours. either refund me those 24 hours you all stole from me or prorate me. i'm SHOCKed..